V.I.P. Soap Products :: Terms & Conditions

Terms & Conditions

Terms and Conditions of Sales

 

Placing orders

Direct to consumer orders placed on the internet on our website are secure. Prices listed on our website are current when you place the order. All orders placed and paid on-line are final and can not be altered.

 

Prices

Prices are FOB-V.I.P. Soap Products warehouse in Mission B.C. and are subject to change without notice. We reserve the right to correct all typographical errors. Taxes and freight are extra as indicated on your invoice when you check-out.

 

Shipping & Returns

Shipment is freight prepaid by ground except if specified otherwise. Freight and taxes will be added to the invoice amount for all internet orders. Orders will be shipped within 5 business days. Claim of short shipment or mis-shipment due to our errors must be presented to us within 3 days of receipt of shipment.  Goods must be returned in their original, complete, re-sellable packaging and contain the entire amount of product shipped.  All returns for credit will be applied to future purchases and refund cheques or credits are not issued. Return shipments must be FREIGHT PREPAID.

 

Payment

All shipments are to be prepaid prior to shipment.

 

Warranty

Unless specified otherwise, all products sold by V.I.P. Soap Products have maximum shelf life of 2 years. The warranty does not cover defects caused by misuse or physical damages via shipping by customer. Customers are to use the products only for their intended use as per the instructions on each package. There is no implied warranty that the products will fit any particular purpose. V.I.P. Soap Products will not, whether express or implied, be liable for any damages resulting from the use of our products. Our products have been tested using the most strict procedures and test methods to ensure they meet or exceed industry standards of quality and effectiveness.